Support
Contact Us
Customer Service/Technical Support
Email: team@cams.comBilling Support
Phone: 1 (669)208-03701 866-942-2084 (Toll Free Domestic)
Email: billing@streamray.com
If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.
Cams.com Help
New Studio? Need Help?:
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What is the set-up process?
Once your contract and other paperwork are on file, a "Studio" (a “virtual broadcasting center”) will be created and assigned to you. A Studio can run multiple streams.
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- You can become a studio :
- I am not going to be on camera, why is my ID required?
- Why do I need a high-speed internet connection and how can I ensure I have the proper connection speed?
- How and when do I get paid?
- What kind of hardware and software do my models need to broadcast on Cams?
- What is the set-up process?
What is the set-up process?
Once your contract and other paperwork are on file, a "Studio" (a “virtual broadcasting center”) will be created and assigned to you. A Studio can run multiple streams.
You will be informed by a confirmation email with your studio name and password when your studio is built and assigned to you, and then you are ready to go! You will be able to add models to your “Studio” account yourself at anytime through our automated stream builder after the studio sign up process is complete.
How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?