Top Questions

Common Questions
Email Us

Customer Service/Technical Support
Email: team@cams.com

Billing Support
Phone: 1 408-702-1044
1 866-942-2084 (Toll Free Domestic)
Email: billing@streamray.com

If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.

General Information:

• What is Cams?
• What kind of live shows are available?
• What are the model galleries?
• I'm not getting my password or other emails from Cams!
• If I forget my password or login, what should I do?
• What if it says that my password is incorrect?

New Studio? Need Help?:

• You can become a studio :
• I am not going to be on camera, why is my ID required?
• Why do I need a high-speed internet connection and how can I ensure I have the proper connection speed?
• How and when do I get paid?
• What kind of hardware and software do my models need to broadcast on Cams?
• What is the set-up process?

How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?